Terms of Purchase and Terms of Use
Last updated: [July 2025]
Welcome to Sleep Expert Advice West! By using our website ( https://sömncoach.se ) and making purchases through our online store, you agree to the following terms and conditions of purchase and use. Please read these carefully.
1. General information
This website is operated by Sleep Expert Advice West . In these terms and conditions, ”we”, ”us” and ”our” refer to Sleep Expert Advice West. When you visit our website and/or purchase something from us, you agree to be bound by these terms and conditions.
2. Company information
Registered company name: Sleep Expert Advice West
Corporate registration number: 940824-6578
Company address: Björkrisvägen 34, 434 60 Kungsbacka, Sweden
Email address: kundservice@sömncoach.se
3. Online store terms and conditions
Our online store is built with WooCommerce and enables secure payment and ordering of our products and services.
You must be at least 18 years old or have parental consent to make purchases.
All purchases are subject to availability and price confirmation at the time of ordering.
4. Products and services
We offer sleep advice, digital material and other health-related products.
We strive to provide accurate descriptions of our products and services, but we cannot guarantee that all information is free from errors.
We reserve the right to change or remove products without prior notice.
5. Payment terms
We accept payment via Klarna , which gives you the option to pay immediately, later or via installments – depending on what Klarna offers you as a customer.
All prices are quoted in SEK (Swedish kronor) and include VAT where applicable.
Payment is made when ordering, unless you choose one of Klarna’s options.
Read Klarna’s full terms and conditions here: https://www.klarna.com/se/villor/
6. Booking and cancellation
For advisory services, an appointment is required via our booking calendar on the website.
Cancellations or rebookings must be made no later than 24 hours before the booked time . In case of late cancellation or no-show, the fee will not be refunded.
7. Right of withdrawal and refund
Due to the nature of the services and digital content, no refunds are offered after the service has begun or been delivered , unless otherwise agreed.
For physical products, there is a 14-day right of withdrawal according to Swedish consumer law, provided that the product is in unused condition and in original packaging.
To request a return or refund, contact us at kundservice@sömncoach.se .
8. Intellectual property rights
All content on this website – including text, images, graphics and logos – is the property of Sleep Expert Advice West and may not be copied or used without our written permission.
9. Privacy Policy
We protect your privacy. Read our Privacy Policy to learn how we collect, use and protect your personal information – including when paying via Klarna.
10. Limitation of liability
We do our best to ensure accurate information and reliable services. However, we are not responsible for any indirect or incidental damages that may arise from the use of our website or services.
11. Applicable law
These terms and conditions are governed by Swedish law. Any disputes will be handled in accordance with Swedish law.
12. Contact information
If you have any questions about these terms and conditions, please contact us:
📧 Email: kundservice@sömncoach.se
📍 Address: Björkrisvägen 34, 434 60 Kungsbacka, Sweden
